Wheelz Casino Cookies Policy

At Wheelz Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website at wheelz.com. This Cookies Policy explains what cookies are, how we use them, what types we deploy, and how you can manage your preferences. By continuing to browse and use our platform, you consent to our use of cookies in accordance with this policy. We encourage you to read this document carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — your computer, tablet, or smartphone — when you visit a website. They are widely used by online services to make websites work more efficiently, to remember your preferences, and to provide useful information to website owners. At Wheelz Casino, we use cookies and similar technologies such as web beacons and pixel tags to deliver a better and more personalised experience to every player who visits our site.

Cookies can be either "session cookies," which are deleted when you close your browser, or "persistent cookies," which remain on your device for a set period of time. We use both types across our platform, and each serves a specific purpose related to how we operate our services.

How We Use Cookies at Wheelz Casino

We use cookies for a variety of reasons, all designed to improve the way you interact with our platform. Here at Wheelz Casino, our primary goals for using cookies include:

  • Ensuring our website functions correctly and that you can access all features, including the Wheelz login and account management sections
  • Remembering your preferences and settings so you do not have to re-enter them on each visit
  • Keeping your session secure while you are logged into your account
  • Analysing how visitors use our site so we can improve performance and content
  • Delivering relevant marketing and promotional communications, including information about our Wheelz bonus offers and promotions
  • Measuring the effectiveness of our advertising campaigns across third-party platforms
  • Supporting our responsible gambling tools and safeguarding features

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our Wheelz Casino platform to operate properly. Without them, you would not be able to use core features such as logging into your account, navigating between pages, or completing transactions. These cookies do not store any personally identifiable information beyond what is required for the service to function. You cannot opt out of strictly necessary cookies while using our services.

Performance and Analytics Cookies

We use performance cookies to collect anonymised information about how visitors use wheelz.com — for example, which pages are visited most often and how users navigate through the site. At Wheelz Casino, this data helps us identify technical issues and improve the overall user experience. We may use third-party analytics providers such as Google Analytics to assist us in this process. The information collected is aggregated and does not identify individual users.

Functional Cookies

Our Wheelz Casino functional cookies allow us to remember choices you make and provide enhanced, personalised features. For instance, we may remember your preferred language — whether English, Finnish, or Canadian French — your currency settings, and other display preferences. These cookies may be set by us or by third-party providers whose services we have integrated into our platform.

Targeting and Advertising Cookies

We and our trusted advertising partners may set targeting cookies to deliver advertisements that are relevant to you and your interests. At Wheelz Casino, these cookies record your visit to our website, the pages you have visited, and the links you have followed so that we and our partners can make our advertising more relevant to you. They also help us limit the number of times you see an advertisement and measure the effectiveness of our campaigns, including promotions related to the Wheelz bonus and any Wheelz casino bonus code offers we run.

Social Media Cookies

Our Wheelz Casino website may include features that connect to social media platforms. These features may set cookies that track your browsing activity. We recommend reviewing the privacy and cookies policies of any social media platforms you use alongside our own policy to understand how your data is handled across different services.

Third-Party Cookies

In addition to our own cookies, we work with trusted third-party service providers who may also place cookies on your device when you visit wheelz.com. At Wheelz Casino, these partners include analytics providers, payment processors, game studios such as Play'n GO, Microgaming, NetEnt, Pragmatic Play, and Evolution — our live casino partner — as well as marketing and affiliate platforms. We do not control these third-party cookies, and we recommend that you check the respective privacy policies of these providers for more information about how they use your data.

Managing Your Cookie Preferences

We respect your right to control how your data is used. Our Wheelz Casino platform provides you with options to manage your cookie preferences at any time. You may adjust your consent settings through our cookie consent tool, which is displayed when you first visit our site and is accessible via the footer of our website at any time.

In addition, most web browsers allow you to control cookies through their settings. You can typically:

  • View the cookies stored on your device and delete them individually or in bulk
  • Block third-party cookies from being set on your device
  • Block all cookies from specific websites
  • Block all cookies from all websites
  • Delete all cookies when you close your browser

Please note that if you choose to disable or block certain cookies on our Wheelz Casino platform, some features may not function as intended. For example, blocking strictly necessary cookies may prevent you from accessing your account or completing deposits and withdrawals. We recommend keeping essential cookies enabled for the best experience on our site.

For more information on managing cookies in specific browsers, please refer to the help documentation for your browser of choice, or visit resources such as www.allaboutcookies.org.

Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing is not tracked. At Wheelz Casino, we currently do not respond to DNT signals, as there is no universally accepted standard for how websites should respond to them. We will update this policy if and when a recognised standard is established.

Our Legal Basis for Using Cookies

We operate under a licence issued by the Malta Gaming Authority (MGA), licence MGA/B2C/1079/2025, and we process data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). Our legal basis for using non-essential cookies is your consent, which you provide when you accept our cookie settings upon visiting wheelz.com. Strictly necessary cookies are processed on the basis of our legitimate interest in operating a functional and secure platform.

Wheelz Casino is operated by Granturo Malta Limited (registration number C107733), registered at Level 3, Triq It-Torri, Birkirkara, BKR 4013, Malta. We are part of The Wildz Group and are the same operator as our sister brands Wildz, Caxino, Spinz, and Tuplaus.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. At Wheelz Casino, we will notify you of any significant changes by updating the policy on this page. We encourage you to review this document periodically to stay informed about how we use cookies. Your continued use of our platform following any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about our use of cookies or this policy, our Wheelz Casino support team is available to help you 24 hours a day, 7 days a week. You can reach us via live chat on our website or by email at support@wheelz.com. We are always happy to clarify any aspect of our data practices or help you manage your privacy preferences.